Industra banka has been working with Solwit for more than 15 years. In 2019, Industra’s management decided to go a step further and improve and facilitate communication within the company, making it less formal, and turned to us for this task. They also hoped to get rid of unnecessary paper red tape: for example, so that leave applications no longer had to be submitted on paper. Of our entire product range, HR-portal was the best at solving these tasks. This tool helps to simplify communication between employees, managers and HR.
How Solwit helped Industra, a bank for small and medium-sized enterprises, manage its staff
Solutions implemented
Task
Solution
Introduction of the standard product Staff and Self-Service Portal with further customisation to client needs. Prior to that, implementation of the standard product Salary with further customisation to the client’s needs.
I would like to highlight Solwit’s customer support in particular: the Solwit staff responds almost instantly to any questions about the system and is always on call if there is a technical fault.
“Solwit can definitely be counted on as a long-term, solid partner for software solutions.”
Highlights of the project
Possibility to combine several documents and send them to the manager for signature as a single order
This feature significantly reduces the number of documents to be signed and the time waiting for a manager’s signature, e.g. instead of 30 separate documents, a manager only needs to sign one aggregated document.
Recording of days of additional leave
The system automatically allocates and accrues additional leave days – for example, if an employee has not taken sick leave for six months, or for length of service with the company.
The list of training courses has been extended to allow HR managers to add unlimited courses to their staff.
Average earnings for the year for members of the Management Board
The function is necessary because, under the Labour Law, the rules applicable to members of the Management Board for calculating salaries and holidays are different from those applicable to other employees.
Calculation of leave over a 12-month period, calculation of the average income of the members of the Management Board over a period of one year, individual accounts, accounting for different types of document (company contracts, royalties, ordinary contracts).
Due to the bank’s enhanced security standards, the HR Portal only works on the client’s internal network – an employee can only connect to the HR Portal from their office computer or phone on the bank’s internal network. Current company news. Company events calendar.
Applying for and confirming leave online
The staff member can apply for leave and get the manager’s approval directly in his/her office. This feature reduces paper red tape and the time needed to get management approval for applications. Employees have access to detailed information on the company’s organisational structure: current employees, their positions and contact details.
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Roberts
Customer Relations Manager